Web Designer/Technical Writer (6/36)
Description: Responsible for content of technical documentation. Checks author's document for spelling, grammar and accuracy of content may fall under this position or the programmer, depending on the expertise of the editor. Ensures that documents follow the style laid out in the organization’s style guide. May also be responsible for maintaining the style guide. Suggests revisions to the style guide as appropriate. Under general direction, designs and builds web pages using a variety of graphics software applications, techniques, and tools. Designs and develops user interface features, site animation, and special-effects elements. Contributes to the design group’s efforts to enhance the look and feel of the organization’s online offerings. Designs the website to support the organization’s strategies and goals relative to external communications. Requires understanding of web-based technologies and thorough knowledge of HTML, PhotoShop, Illustrator, and/or other design-related applications
Education Level BA/BS
Years of Experience 5
Security Clearance/ Investigation Favorable NACLC
Required Certification: None
Technical Experience: MS Office, Adobe Creative Suite, PDF Converter, Dreamweaver, minimum 3 years
Program Manager (7)
Description: Under indirect supervision, oversees the operational planning, establishment, execution, and evaluation of a multifaceted program/project typically consisting of a set of closely related subprograms or associated activities. Responsible for organizing, directing and managing the operation and maintenance functions at a specific site where a substantial number of contractor support personnel are assigned. Responsible for overall management and performance of all task order activities and requirements. Oversees fiscal, operational, administrative, and human resources management of the program; seeks and develops outside funding sources, serves as principal point of representation and liaison with external constituencies on operational matters, and provides day-to-day technical/professional guidance and leadership as appropriate to the area of expertise. Responsible for ensuring coordination between personnel below them and all central management functions within the organization and between those central management functions and appropriate Government personnel. Assigns, schedules, and reviews work of subordinates. Explains policies, purposes, and goals of the contractor's organization and the Government's policies and procedures applicable to this contract to subordinates. Takes appropriate action and coordinates policies and activities with appropriate Government personnel. Actively applies quality assurance measures to the management and performance of the task orders. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. Prepare and deliver presentations and briefings as required by the Task Order.
Education Level BA/BS
Years of Experience 10
Security Clearance: Favorable NACLC
Technical Expertise: MS Office, MS Project
Desired: PMP
Database Administrator (9) - Oracle 10g/11g
Description: Participates in the design, creation, and maintenance of computerized databases. Responsible for the quality control and auditing of databases to ensure accurate and appropriate use of data. Works with management to develop database strategies to support organization requirements. Consults with and advises users on access to various databases. Works directly with users to resolve data conflicts and inappropriate data usage. Directs the maintenance and use of the corporate data dictionary.
Education Level: BA/BS
Years of Experience 5-10
Security Clearance/Investigation: Favorable NACLC
Certifications: one of the following: Network+, SSCP, GSEC, Security +, SCNP, CISSP, or CISM
Certifications Compute Environment: MCTS or MCITP in Windows Server 2008
Technical Experience: Oracle 10g/11g, minimum 5 years; SQL Server 2005/2008, Server 2008 – minimum 3 years
Systems Administrator (8) – Asset Management
Description: Under general direction, responsible for activities related to system administration. Assigns personnel to various projects, directs their activities, and evaluates their work. Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization. Responsible for the installation, maintenance, configuration, and integrity of computer software. Implements operating system enhancements that will improve the reliability and performance of the system.
Education Level BA/BS
Years of Experience 10
Security Clearance/Investigation : Favorable NACLC
Certifications: one of the following: Network+, SSCP, GSEC, Security +, SCNP, CISSP, or CISM
Certifications Compute Environment: MCTS or MCITP in Windows Server 2008
Technical Expertise: CA Unicenter v11.x Network and Asset Service Management utilities/Server 2008, minimum 3 years.
Systems Administrator (10) – Application Architecture Sustainment
Description: Under general direction, responsible for activities related to system administration. Assigns personnel to various projects, directs their activities, and evaluates their work. Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization. Responsible for the installation, maintenance, configuration, and integrity of computer software. Implements operating system enhancements that will improve the reliability and performance of the system.
Education Level BA/BS
Years of Experience 10
Security Clearance/Investigation : Favorable NACLC
Certifications: one of the following: Network+, SSCP, GSEC, Security +, SCNP, CISSP, or CISM
Certifications Compute Environment: MCTS or MCITP in Windows Server 2008
Technical Expertise: Windchill V9, Docushare v9, Cold Fusion 8, Server 2008, IIS v6/7 (Minimum 3 years)
Software Architect (1)
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management. DIACAP engineer, reviewing applications and servers for risk, vulnerabilities and DIACAP controls.
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance Secret
Investigation Favorable NACLC
Certifications Required: CISSP or CISM
Software Architect (2)
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management. DIACAP, and Certificate of Networthiness
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance Secret
Investigation Favorable NACLC
Certifications Required: One of the following: GSEC, Security+, SCNP, SSCP
Software Architect (4) - .net/Java Windchill (Part-time)
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management.
.net/Java development on Windchill – minimum 5 years experience
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance Secret
Investigation Favorable NACLC
Certifications Required: none
Software Architect (11) - Performance/Capacity Management
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management.
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance Secret
Investigation Favorable NACLC
Certifications Required: none
Required Technical Requirements: Performance/Capacity Management (5 years experience) and Server 2008 (1 year experience)
Software Architect (12) - Product Manager
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management.
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance Secret
Investigation Favorable NACLC
Certifications Required: none
Required Technical Requirements: Cold Fusion 8 w/SQL back-end
Software Architect (13) - DIACAP
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management.
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance Secret
Investigation Favorable NACLC
Certifications Required: One of the following: CISSP, CISM, CAP
Certification Compute Environment: MCITP in Windows 7
Software Architect (14) - SQL 2008
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management.
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance Secret
Investigation Favorable NACLC
Certifications Required: none
Required Technical Requirements: SQL2008, .net and C# - minimum 5 years experience
Software Architect (15) - .net
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management.
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance Secret
Investigation Favorable NACLC
Certifications Required: none
Required Technical Requirements: .net experience or .net certification, minimum 5 years experience
Software Architect (19) - .net
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management.
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance/ Investigation Favorable NACLC
Certifications Required: none
Required Technical Requirements: .net experience or .net certification, minimum 5 years experience
Software Architect (22) - DocuShare/ Windchill
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management.
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance Secret
Investigation Favorable NACLC
Certifications Required: none
Required Technical Requirements: Windchill, .net, Java and C# - minimum 5 years experience
Software Architect (23) - Certification & Accreditation
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management.
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance Secret
Investigation Favorable NACLC
Certifications Required: GSEC, Security+, SCNP, SSCP
Software Architect (26) - C# / .net
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management.
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance Secret
Investigation Favorable NACLC
Certifications Required: none
Required Technical Requirements: C# and .net – minimum 5 years experience
Software Architect (27/28) - .net
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management.
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance Secret
Investigation Favorable NACLC
Certifications Required: none
Required Technical Requirements: C# and .net – minimum 5 years experience
Software Architect (32) - .net
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management.
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance Secret
Investigation Favorable NACLC
Certifications Required: none
Required Technical Requirements: .net experience or .net certification, minimum 5 years experience
Software Architect (33/34) - .net
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management.
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance Secret
Investigation Favorable NACLC
Certifications Required: None
Required Technical Requirements: Coldfusion 8 with SQL back-end, minimum 5 years experience
Software Architect (35) - DIACAP
Description: Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management.
Education Level: BA/BS
Years of Experience: 10-15
Security Clearance Secret
Investigation Favorable NACLC
Certifications Required: CISSP or CSIM
System Engineer (3) - Sharepoint
Description: Under general direction, performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex application that require a thorough knowledge of administrative and technical skills. Directs and participates in all phases of system development with emphasis on planning, analysis, evaluation, integration, testing and acceptance phases (IV&V and DT&E). Applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solution. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. Prepare and deliver presentations and briefings as required by the Task Order. May be required to serve as Task Leader. Responsible for ensuring the quality and services delivered for particular task(s) for which this skill is performing the Task Leader position. Sharepoint Analyst.
Education Level BA/BS
Years of Experience 10-15
Security Clearance/ Investigation Favorable NACLC
Certifications: one of the following: Network+, SSCP, GSEC, Security +, SCNP, CISSP, or CISM
Certifications Compute Environment: one of the following: MCTS Sharepoint 2010 configuration, MCTS Sharepoint 2010 Application Development, or MCITP Sharepoint Administrator 2010
System Engineer (16) - Sharepoint
Description: Under general direction, performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex application that require a thorough knowledge of administrative and technical skills. Directs and participates in all phases of system development with emphasis on planning, analysis, evaluation, integration, testing and acceptance phases (IV&V and DT&E). Applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solution. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. Prepare and deliver presentations and briefings as required by the Task Order. May be required to serve as Task Leader. Responsible for ensuring the quality and services delivered for particular task(s) for which this skill is performing the Task Leader position. Sharepoint Analyst.
Education Level BA/BS
Years of Experience 10-15
Security Clearance/ Investigation Favorable NACLC
Certifications: one of the following: SSCP, GSEC, Security +, SCNP
Certifications Compute Environment: MCTS 70-667 - TS MCTS Sharepoint 2010 configuring
System Engineer (17) – IT Service Support
Description: Under general direction, performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex application that require a thorough knowledge of administrative and technical skills. Directs and participates in all phases of system development with emphasis on planning, analysis, evaluation, integration, testing and acceptance phases (IV&V and DT&E). Applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solution. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. Prepare and deliver presentations and briefings as required by the Task Order. May be required to serve as Task Leader. Responsible for ensuring the quality and services delivered for particular task(s) for which this skill is performing the Task Leader position.
Education Level BA/BS
Years of Experience 10-15
Security Clearance/ Investigation Favorable NACLC
Certifications: one of the following: SSCP, GSEC, Security +, SCNP
Certifications Compute Environment: CISSP
System Engineer (20) - COBOL
Description: Under general direction, performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex application that require a thorough knowledge of administrative and technical skills. Directs and participates in all phases of system development with emphasis on planning, analysis, evaluation, integration, testing and acceptance phases (IV&V and DT&E). Applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solution. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. Prepare and deliver presentations and briefings as required by the Task Order. May be required to serve as Task Leader. Responsible for ensuring the quality and services delivered for particular task(s) for which this skill is performing the Task Leader position.
Education Level BA/BS
Years of Experience 10-15
Security Clearance/ Investigation Favorable NACLC
Certifications: one of the following: None
Certifications Compute Environment: None
Technical Experience: COBOL, TSO, IBM COBOL, compiler, System 2000 (S2K) DBMS, Report Writer, Model 204, IBM JCL, CICS – minimum 5 years experience
System Engineer (21) - SharePoint
Description: Under general direction, performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex application that require a thorough knowledge of administrative and technical skills. Directs and participates in all phases of system development with emphasis on planning, analysis, evaluation, integration, testing and acceptance phases (IV&V and DT&E). Applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solution. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. Prepare and deliver presentations and briefings as required by the Task Order. May be required to serve as Task Leader. Responsible for ensuring the quality and services delivered for particular task(s) for which this skill is performing the Task Leader position. Sharepoint Analyst.
Education Level BA/BS
Years of Experience 10-15
Security Clearance/ Investigation Favorable NACLC
Certifications: one of the following: Network+, SSCP, GSEC, Security +, SCNP, CISSP, or CISM
Certifications Compute Environment: One of the following: MCTS SharePoint 2010 application development, MCITP SharePoint Administrator 2010
System Engineer (24) – Ipswitch MoveIT
Description: Under general direction, performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex application that require a thorough knowledge of administrative and technical skills. Directs and participates in all phases of system development with emphasis on planning, analysis, evaluation, integration, testing and acceptance phases (IV&V and DT&E). Applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solution. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. Prepare and deliver presentations and briefings as required by the Task Order. May be required to serve as Task Leader. Responsible for ensuring the quality and services delivered for particular task(s) for which this skill is performing the Task Leader position.
Education Level BA/BS
Years of Experience 10-15
Security Clearance/ Investigation Favorable NACLC
Certifications: one of the following: Network+, SSCP, GSEC, Security +, SCNP, CISSP, or CISM
Certifications Compute Environment: One of the following: MCTS or MCITP in Windows Server 2008
Technical Experience: Ipswitch MovIT v5.5, Server 2008, IIS v6/7, minimum 3 years
System Engineer (25) – Application Architecture
Description: Under general direction, performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex application that require a thorough knowledge of administrative and technical skills. Directs and participates in all phases of system development with emphasis on planning, analysis, evaluation, integration, testing and acceptance phases (IV&V and DT&E). Applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solution. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. Prepare and deliver presentations and briefings as required by the Task Order. May be required to serve as Task Leader. Responsible for ensuring the quality and services delivered for particular task(s) for which this skill is performing the Task Leader position.
Education Level BA/BS
Years of Experience 10-15
Security Clearance/ Investigation Favorable NACLC
Certifications: one of the following: : Network+, SSCP, GSEC, Security +, SCNP, CISSP, or CISM
Certifications Compute Environment: One of the following: MCTS or MCITP in Windows Server 2008
System Engineer (29/30) - Sharepoint
Description: Under general direction, performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex application that require a thorough knowledge of administrative and technical skills. Directs and participates in all phases of system development with emphasis on planning, analysis, evaluation, integration, testing and acceptance phases (IV&V and DT&E). Applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solution. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. Prepare and deliver presentations and briefings as required by the Task Order. May be required to serve as Task Leader. Responsible for ensuring the quality and services delivered for particular task(s) for which this skill is performing the Task Leader position. Sharepoint Analyst.
Education Level BA/BS
Years of Experience 10-15
Security Clearance/ Investigation Favorable NACLC
Certifications: one of the following: Network+, SSCP, GSEC, Security +, SCNP, CISSP, or CISSP
Certifications Compute Environment: One of the following: MCTS Sharepoint 2010 Configuratioin, MCTS Sharepoint 2010 Application Development, or MCITP Sharepoint Administrator 2010
System Engineer (31) – IT Support
Description: Under general direction, performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex application that require a thorough knowledge of administrative and technical skills. Directs and participates in all phases of system development with emphasis on planning, analysis, evaluation, integration, testing and acceptance phases (IV&V and DT&E). Applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solution. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. Prepare and deliver presentations and briefings as required by the Task Order. May be required to serve as Task Leader. Responsible for ensuring the quality and services delivered for particular task(s) for which this skill is performing the Task Leader position.
Education Level BA/BS
Years of Experience 10-15
Security Clearance/ Investigation Favorable NACLC
Certifications: one of the following: SSCP, GSEC, Security +, SCNP, CISSP, CISM
Certifications Compute Environment: One of the following: MCTS Windows 7 configuration, MCITP Enterprise Desktop Support Technician 7
Principle Industry/Functional Area Expert (Part Time) (18)
Description: Recognized for strong expertise in industry issues and trends. Utilizes functional area expertise gained through direct industry experience to assess the operational and functional baseline of an organization and its organizational components. Works with senior managers and executives to provide industry vision and strategic direction with regard to their enterprise. Guides the determination of information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. Generates functional area strategies for enhanced IT operations in a cross-functional area mode throughout the organization. Participates in account strategy sessions, strategic assessments and design reviews to validate enterprise approach and associated work products. Provides guidance and direction to other professionals, acts in a consulting and/or advisory capacity; coordinates resolution of highly complex problems and tasks, possesses ability to meet and operate under deadlines.
Education Level BA/BS
Years of Experience 15
Security Clearance/Investigation Favorable NACLC
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Distribution Operations Specialist – Associate
Education: High school diploma or GED certificate required
Minimum Experience: 1 Year
Description: Under immediate supervision, responsible for review/develop/modify/test procedures and systems requirements to manage property book requirements directly supporting DoD Enterprise infrastructure and infostructure IT goals and projects. Train internal and external customers regarding procedures/ processes and software applications. Conduct internal audits and development/ review of corrective action plans. Negotiate supplier agreements and service contracts as required by job. Have knowledge of capital procurement processes. Perform duties and responsibilities as the lead on process improvement teams. Coordinate workflow and material movement to meet program and customer delivery requirements.
Database Administrator (DBA)
Education: Bachelor Degree in related field or equivalent experience
Minimum Experience: 2 Years
Required Certs: CompTIA Security +; MCSA Windows Server 2003
Desired Certs: MCTS; MCP, MCDST, MCTS, MCITP; SQL; Oracle
Description: Participates in the design, creation, and maintenance of computerized databases. Responsible for the quality control and auditing of databases to ensure accurate and appropriate use of data. Works with management to develop database strategies to support organization requirements. Consults with and advises users on access to various databases. Works directly with users to resolve data conflicts and inappropriate data usage. The DBA will set up user ids, perform problem solving, install software and software patches, and perform and monitor backups. The DBA will administer database applications and administer configuration management software while providing technical assistance such as data retrieval and data update to other staff members. Competent to work at the highest level of all phases of database management. Extensive experience with Oracle, Sybase, Informix, DB2, MS SQL or other DBMS/RDBMS
Systems Administrator – Senior
Education: Bachelor Degree in related field or equivalent experience
Minimum Experience: 3 Years
Required Certs: CompTIA Security +; MCSA Messaging on Windows Server 2003, MCSA Windows Server 2003
Desired Certs: NCDA, Commvault Spec/Eng & Syncsort Knowledge, CompTIA Network+, VMware, Blackberry
Description: Under general supervision, responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. Performs software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tunes the system to achieve optimum performance levels. Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Ensures data/media recoverability by implementing a schedule of system backups and database archive operations. Supports media management through internal methods and procedures or through offsite storage and retrieval services. Develops and promotes standard operating procedures. Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation. Ensures the reliability and performance of the application. schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. Responsible for file maintenance, control, and product support and facilitates change control, problem management, and communication among architects, engineers, and analysts. Develops appropriate application and process documentation. Prepare and deliver presentations and briefings as required. May be required to serve as team lead.
Systems Administrator – Intermediate
Education: Bachelor Degree in related field or equivalent experience
Minimum Experience: 2 Years
Required Certs: CompTIA Security +; MCSA Windows Server 2003
Desired Certs: MCSE
Description: Under general supervision, responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. Performs software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tunes the system to achieve optimum performance levels. Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Ensures data/media recoverability by implementing a schedule of system backups and database archive operations. Supports media management through internal methods and procedures or through offsite storage and retrieval services. Develops and promotes standard operating procedures. Conducts routine hardware and software audits of workstations and servers to ensure compliance withestablished standards, policies, and configuration guidelines. Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.
Systems Administrator -Associate
Education: Bachelor Degree in related field or equivalent experience
Minimum Experience: 1 Year
Description: Under direct supervision, maintains integrity of the operating system environment. Performs system software upgrades including planning and scheduling, testing, and coordination. Performs workstation and server administration setup. Coordinates disk space planning and management. Maintains growth statistics, space forecasts, tape libraries, and software and hardware inventories. Performs data backups and recoveries. Monitors and maintains continuity with system software licensing and maintenance agreements. Provides recommendations regarding hardware and system software planning and budgeting. Maintains production change control schedule and participates in change control.
Managed System Engineer - Senior
Education: Bachelor Degree in related field or equivalent experience
Minimum Experience: 5 Years
Required Certs: CompTIA Security +; CCNA; CCDA; CCNP
Desired Certs: CompTIA Ntwk+, Blue Coat Cert Admin, CCNA Security, CCSP
Description: Under general supervision, performs duties such as site surveys, architecture design, system evaluation, system analysis, and infrastructure assessment. Performs duties on tasks that require expertise in system/processor architecture, wired for management baseline, desktop management interface, SNMP, client/server architecture, operating systems, software applications, network protocols, routers, switches, remote access servers, and firewalls. Prepare and deliver presentations and briefings as required by the Task Order. Responsible for the most complex testing and analysis of all elements of the network facilities including: power, software, communications devices, lines, modems and terminals. Monitors and controls the performance and status of the network resources. May be required to serve as team lead.
Managed Systems Engineer - Intermediate
Education: Bachelor Degree in related field or equivalent experience
Minimum Experience: 2 Years
Required Certs: CompTIA Security +; CCNA
Desired Certs: CompTIA Network+
Description: Under general supervision, performs duties such as site surveys, architecture design, system evaluation, system analysis, and infrastructure assessment. Performs duties on tasks that require expertise in system/processor architecture, wired for management baseline, desktop management interface, SNMP, client/server architecture, operating systems, software applications, network protocols, routers, switches, remote access servers, and firewalls. Responsible for moderately complex tasks typically relating tonetwork monitoring, operations, installation or maintenance. Handles routine network activities and identifies and resolves routine network problems.
Managed Systems Engineer - Intermediate
Education: Bachelor Degree in related field or equivalent experience
Minimum Experience: 2 Years
Required Certs: CompTIA Security +; CCNA
Desired Certs: CompTIA Network+
Description: Under general supervision, performs duties such as site surveys, architecture design, system evaluation, system analysis, and infrastructure assessment. Performs duties on tasks that require expertise in system/processor architecture, wired for management baseline, desktop management interface, SNMP, client/server architecture, operating systems, software applications, network protocols, routers, switches, remote access servers, and firewalls. Responsible for moderately complex tasks typically relating tonetwork monitoring, operations, installation or maintenance. Handles routine network activities and identifies and resolves routine network problems.
Managed Systems Engineer - Associate
Education: Bachelor Degree in related field or equivalent experience
Minimum Experience: 1 Year
Description: Under direct supervision, assists in site surveys, architecture design, system evaluation, system analysis, and infrastructure assessment. Performs duties on tasks that require knowledge in system/processor architecture, wired for management baseline, desktop management interface, SNMP, client/server architecture, operating systems, software applications, network protocols, routers, switches, remote access servers, and firewalls. May assist installing terminals and associated hardware. Requires knowledge of data scopes, patch panels, modems, concentrators, and associated terminal and network management software.
Help Desk Support Service Specialist – Intermediate
Education: Bachelor Degree in related field or equivalent experience
Minimum Experience: 2 Years
Required Certs: CompTIA A+; MCP
Desired Certs: MCDST, MCTS, MCITP; Enterprise Support Tech
Description: Under general direction, provides second-tier support to end-users for PC, server, mainframe applications and hardware. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and high level of technical skill in field of expertise. Escalates more complex problems to senior level engineers. Maintain favorable customer relations by handling requests in a tactful and professional manner. May serve at team lead.
Help Desk Support Service Specialist – Associate
Education: Bachelor Degree in related field or equivalent experience
Minimum Experience: 1 Year
Required Certs: CompTIA A+; MCP
Desired Certs: MCDST, MCTS, MCITP; Enterprise Support Tech
Description: Under direct by team lead, provides support to end-users for PC, server or mainframe applications, and hardware. May interact with network services, software systems engineering and/or applications development to restore service and/or identify and correct core problems. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Refers more complex problems to intermediate and/or senior level engineers. Maintain favorable customer relations by handling requests in a tactful and professional manner.
Computer Systems Support Specialist
Education: Bachelor Degree in related field or equivalent experience
Minimum Experience: 2 Years
Description: Under general supervision, responsible for providing end user support to internal customers. Receives and responds to end user "help" requests and/or trouble reports. Diagnoses, troubleshoots, identifies and resolves hardware failures and software problems. Enters all "help" requests received into a central database and monitors requests needing higher level until resolved. Coordinates warranty repair of equipment when appropriate. Responsible for the lifecycle planning, identification of funding requirements, formulation of purchase requests and fielding of automation and software for users within the organization. Maintain hardware and software inventory. May serve as information system security officer for area of responsibility.